E-commerce systems
Connect your retail site, trade portal, warehouse and back office
Established e-commerce businesses often run separate systems for their website, stock, warehouse and accounts. Syngis builds software that connects these systems properly — or builds integrated platforms that bring them together from the start.
What we connect
Eight systems. One operational picture.
Most e-commerce operations touch all of these. The question is whether they share data reliably, or whether people fill the gaps manually.
Retail storefront
Product catalogue, pricing, promotions, checkout and customer journeys.
Trade and B2B portal
Account-specific pricing, bulk ordering, approvals and credit controls.
Warehouse and fulfilment
Pick, pack, dispatch, barcode scanning and courier integration.
Stock and inventory
Live stock levels, reservations, reorder points and multi-location.
Customer accounts
Order history, invoices, returns, account management and preferences.
Shipping and courier
Rate calculation, label printing, tracking and carrier integration.
Reporting and analytics
Sales reporting, stock movement, fulfilment metrics and back-office dashboards.
Finance and accounts
Order and invoice data fed into your accounts or ERP system.
The problem
Disconnected systems create operational drag.
When your systems don't talk to each other, your team works around the gaps. That means manual re-entry, delayed fulfilment, pricing errors and a lack of operational visibility.
These problems compound as order volumes grow. What was manageable at 50 orders a day becomes a serious bottleneck at 500.
Common symptoms
- Your website shows stock levels that don't reflect what's actually in the warehouse.
- Trade customers see the wrong pricing or have to call to place an order.
- Fulfilment teams get notified about orders late or through a manual process.
- Orders need to be re-entered into your accounts system by hand.
- You can't see a complete view of order status across website, warehouse and shipping.
- Integrating a new platform or service requires months of custom development.
What we build
Integrated e-commerce software, built around your operation.
We design and build the software layers that connect your customer-facing systems with your operational and back-office systems.
Retail storefronts
Fast, manageable customer-facing sites with live stock data, promotion management and checkout workflows.
Trade portals
Custom trade ordering systems with account-specific pricing, approval workflows, repeat ordering and self-service account tools.
Warehouse software
Fulfilment tools for picking, packing, barcode scanning, label printing and courier dispatch — integrated with your other systems.
APIs and integrations
Purpose-built integrations between your website, stock system, warehouse, shipping carriers, CRM, accounts and ERP.
Reporting dashboards
Custom back-office reporting and operational visibility tools built around your actual data.
Integration layer
Purpose-built APIs, event-driven integrations and data pipelines between your existing systems — without replacing everything at once.
Our approach
Integration done properly.
Connecting systems reliably requires understanding the data, the business rules and the edge cases — not just writing an API call.
Understand
We map your current systems, data flows and the operational pain points before designing any solution.
Design
We define the integration architecture: what connects to what, how data flows, and what happens when things go wrong.
Build
We implement the integration cleanly, with proper error handling, logging and monitoring.
Test
We test against real business data and edge cases before going live. Integration testing is not optional.
Technology
Built on reliable, maintainable technology.
We use .NET, SQL Server, REST APIs, Azure Service Bus and modern web technologies for integration work — chosen for reliability and long-term maintainability, not novelty.
REST APIs and webhooks
Standard, documented integration patterns.
SQL Server
Reliable relational data for business-critical systems.
Azure hosting
Scalable, monitored infrastructure.
Custom connectors
Where standard patterns don't fit your system.
Next step
Have systems that need to work together properly?
Talk to Syngis about your current systems, integration pain points and what a more connected operation would look like.